Shipments and returns

Your pack shipment

This website is only for delivery of products to customers in the UK and European addresses. Restrictions apply depending on the method of delivery (Royal Mail/DPD/ Parcel Force/ UK Mail). Please see Delivery & Returns for more information. All goods must be signed for by an adult aged 18 years or over on delivery.

Delivery charges and estimated timescales are specified in the Delivery & Returns section and also when you place an order. We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors. PC Hub shall be under no liability for any delay or failure to deliver the products within estimated timescales.

Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

Boxes are amply sized and your items are well-protected.

PC Hub operates a 7 day money back refund for all unopened unused goods. In the unlikely event that you receive faulty or damaged goods you should contact  us by email or by phone as soon as possible.

Sometimes the product specifications from the manufacturer may change, in which case we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement you can return it in accordance with our 7 day money back refund. Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations (see the Delivery & Returns page for further details)

You will be responsible to pay the return cost in any circumstances.